I took my vehicle back to add a second sub plus enclosure, and then again a few weeks later to add an Audison Bit Ten processor. As a former high-end retail manager, I know the value of providing good customer service and products. 1,000 good service calls can be negated by just one poor job. With that said, on the last install, an estimate was given to me. I expected the estimate to be accurate. However, I also expect that some times, to my irritation, the estimate will be different than promised. This was one of those times, with the exception that the estimate was different to my delight. When I arrived to pick up my car, the total amount was $200 LESS than promised. WHAT?!? I was shocked and appreciative. Not only was the second (and third) install clean and professional, I was given a complete and thorough demonstration and instruction on the use of the products. Again, my expectations were by far exceeded. Great job, guys. My sister will be purchasing an aftermarket system. I told her not to waste time even looking at the other shops. Honesty, integrity, and quality....it's what every business should strive to achieve. I'm happy to see a local actually succeeding at it....thanks again, Ryan!!!
